CEVault Dental Support
Last updated: 2026-06-26
Before contact
Use test or redacted examples whenever possible.
Do not send patient names, patient records, treatment notes, medical charts, PHI, license numbers, DEA-style identifiers, raw OCR text, or proof files unless you have intentionally reviewed the content and chosen to share it.
Export help
If you need help with an export, describe the screen, selected options, app version, device model, and iOS version instead of attaching the export packet by default.
iCloud help
If you are reporting iCloud behavior, include whether private iCloud backup is enabled, whether the app was restarted after changing the setting, and whether the device is signed in to iCloud.
Scope
CEVault Dental is a local-first professional CE and credential tracker. Support can help with app behavior, import/export workflows, reminders, app-lock behavior, and private iCloud setup guidance.
Not included
Support cannot determine legal compliance, provide medical advice, submit records to a board, verify DEA or license status, or inspect patient care records.
Contact
Email [email protected]. Please keep support requests free of patient PHI unless you have intentionally reviewed and chosen to share the content.
Privacy
For data handling details, read the CEVault Dental Privacy Policy.